Terms of Use

1. General Information

Welcome to the official website of Echelon Content Bureau, available at https://echelonbureau.gr (hereinafter referred to as the "Website").

Echelon Content Bureau (hereinafter referred to as "Echelon" or the "Company") operates in the fields of strategic communications, digital marketing, content creation, brand identity, and the development of integrated marketing and communications solutions.

The Website serves as the Company's official platform for presenting its activities, services, and creative work, as well as a communication channel for interested parties, partners, and prospective clients.

Access to and use of the Website are governed by these Terms of Use and applicable laws and regulations.

Visitors are encouraged to review these Terms of Use and comply with their provisions when browsing the Website. Accessing the Website does not constitute or replace consent where such consent is specifically required by law.

2. Company Information

The Website operates under the trading name Echelon Content Bureau.

For any matter concerning the Website or Echelon's services, interested parties may contact the Company using the official contact details published on the Website.

3. Purpose and Scope of the Website

The Website provides information about Echelon's professional activities, methodology, creative approach, and services.

The services presented include, but are not limited to:

• Content strategy and digital presence audits.
• Data analysis and performance reporting.
• Content optimization and ongoing support.
• Audiovisual and written content creation.
• Brand identity and visual communications design.
• The use of artificial intelligence technologies for content creation and management.
• Digital advertising, promotion, and marketing.
• Digital public relations and collaborations with content creators.
• Training and consultancy services.

The presentation of these services is provided for informational purposes only and does not constitute a binding commercial offer.

Echelon reserves the right to modify, expand, limit, or restructure its advertised services according to its operational capabilities and prevailing circumstances.

4. Provision of Services and Establishment of Business Relationships

Browsing the Website, submitting an inquiry, or expressing interest in any service does not automatically establish a contractual relationship or create an obligation on the part of Echelon to enter into a business engagement.

Each professional engagement is structured according to the client's specific requirements and is subject to agreement between the parties involved.

The scope of services, deliverables, timelines, fees, payment terms, approval procedures, rights to use the materials produced, and any other obligations are determined by a separate written agreement or another legally valid contract.

In the event of any discrepancy between the general information presented on the Website and the terms of a specific service agreement, the expressly agreed contractual provisions shall prevail, to the extent permitted by applicable law.

The Website does not operate as a direct online purchasing platform and, in its current form, does not provide facilities for completing orders or processing payments.

5. Intellectual Property Rights

The content of the Website, including, without limitation, texts, photographs, videos, designs, graphics, visual compositions, original creative ideas in their expressed form, distinctive signs, brand identity elements, and other protected materials, constitutes the intellectual property of Echelon or third-party rights holders who have authorized its lawful use.

Such content is protected under applicable Greek, European Union, and international intellectual and industrial property laws, provided the relevant legal requirements for protection are met.

Without the prior authorization of the respective rights holder, and except where otherwise permitted by law, the following activities are prohibited:

• Unauthorized commercial reproduction or republication of protected content.
• Modification, distribution, resale, or exploitation of protected works appearing on the Website.
• Use of designs, photographs, videos, or creative materials in a manner that infringes the rights of their respective owners.
• Use of Echelon's name, logos, or distinctive signs in a manner that falsely suggests an association, representation, endorsement, or approval.

Lawful private use, linking to the Website, and exceptions permitted under applicable intellectual property legislation remain unaffected by these Terms.

Access to the Website does not transfer or grant any intellectual or industrial property rights to visitors.

6. Presentation of Projects and Collaborations

Echelon may display selected projects, creative applications, content samples, communications materials, or information relating to previous collaborations on the Website, provided that it holds the necessary rights and permissions.

The presentation of any particular project is intended to demonstrate the Company's creative and professional activities.

Trademarks, business names, logos, and materials belonging to third parties remain subject to their respective ownership rights.

References to a client, partner, platform, or trademark do not automatically imply an ongoing collaboration, corporate relationship, or exclusive representation arrangement.

The use of projects or creative materials displayed on the Website in a manner that infringes the rights of Echelon, its clients, or other rights holders is prohibited.

7. Accuracy of Information

Echelon makes reasonable efforts to ensure that the information published on the Website is accurate, up to date, and understandable.

Nevertheless, the Website may contain general descriptions, illustrative presentations, or information that may change over time.

The Company does not guarantee that all published information will remain complete or current at all times.

Echelon reserves the right to correct inaccuracies, update content, and modify published information without providing prior individual notice.

Visitors seeking specific and binding information regarding services, pricing, technical capabilities, or terms of engagement are encouraged to contact the Company directly.

8. Service Results and Commercial Performance

The effectiveness of digital communications, advertising, and marketing services depends on numerous factors, many of which fall outside Echelon's direct control.

Such factors may include, without limitation, market competition, prevailing market conditions, audience behavior, changes to digital platform algorithms, available advertising budgets, and the commercial policies of the businesses concerned.

References on the Website to organic growth, brand awareness, reach, engagement, increased traffic, or improved performance describe the intended objectives of the relevant services.

They do not constitute an independent guarantee of any specific financial, commercial, or quantitative outcome.

Any specific commitments, measurable targets, or performance guarantees shall apply only where expressly agreed in writing between the contracting parties.

9. Use of Artificial Intelligence

In providing its services, Echelon may use artificial intelligence technologies to support creative production, data analysis, content planning, and the optimization of business processes.

These technologies serve as supporting tools and do not eliminate the need for human assessment, professional judgment, and suitability review.

The use of artificial intelligence systems may be subject to technical limitations, changes in availability, or conditions specific to individual technology providers.

The use of such technologies within a particular engagement, the categories of data permitted to be processed, the handling of confidential materials, and the rights relating to deliverables are governed by the relevant contractual agreements and applicable law.

The presentation of artificial intelligence capabilities on the Website does not guarantee uninterrupted availability of specific tools or the absence of technical and operational limitations.

10. Contacting the Company

The Website provides communication options through Echelon's published contact details and, where available, through email, messaging applications, or links to official social media accounts.

Visitors are required to provide accurate contact information and must not submit content that is unlawful, misleading, offensive, or infringes the rights of third parties.

Visitors are advised not to transmit special categories of personal data, passwords, confidential business documents, or other information unnecessary for an initial inquiry through general communication channels.

Submitting a message does not automatically establish a professional relationship, create an obligation to accept a proposal, or constitute a confidentiality agreement.

The Company handles incoming inquiries in accordance with its operational capabilities and applicable legal obligations.

11. Visitor Obligations

Visitors must use the Website lawfully, respecting the security of its digital infrastructure, the Company's rights, and the rights of third parties.

The following activities are prohibited:

• Attempting to gain unauthorized access to systems, data, or non-public areas of the Website.
• Introducing malicious software or engaging in activities intended to disrupt the Website's operation.
• Using automated methods in a manner that places excessive demands on the Website's infrastructure or violates applicable laws.
• Using the Website for fraud, deception, unsolicited communications, or other unlawful activities.
• Infringing third-party intellectual property rights, personality rights, or personal data protection rights.

To the extent permitted by law, Echelon may implement necessary and proportionate technical or legal measures to address malicious activities.

12. Third-Party Links and External Platforms

The Website may contain links to external websites and third-party services, including social media networks, communication platforms, digital tool providers, and other online services.

Such links are provided for informational purposes or for the convenience of visitors.

Echelon does not exercise general control over the content, availability, terms of use, or personal data protection practices of independent third-party websites.

Access to external services is governed by the terms and policies of the respective providers.

A link to a third-party website does not automatically constitute acceptance, endorsement, or a guarantee of the entirety of its content.

The foregoing provisions apply without prejudice to any liability that cannot be excluded under applicable law.

13. Personal Data Protection

Echelon recognizes the importance of protecting personal data and is committed to processing visitors' personal information in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Greek Law 4624/2019, and other applicable provisions.

In connection with the operation of the Website and communications with interested parties, the Company may process the following categories of information, depending on the communication method used:

• Identification and contact details, such as names, email addresses, or telephone numbers.
• Information voluntarily provided when submitting an inquiry or message.
• Technical data necessary for the operation, security, and technical support of the Website.
• Usage or statistical analysis data, where the relevant technologies are enabled and applicable legal requirements have been satisfied.

Such processing may be carried out for the purposes of managing inquiries, providing information, preparing potential business engagements, ensuring the secure operation of the Website, and complying with legal obligations.

Depending on the purpose and specific circumstances, processing is based on an appropriate lawful basis under Article 6 of the GDPR, including taking steps prior to entering into a contract, compliance with legal obligations, the pursuit of legitimate interests, or consent where required.

Personal data is retained only for as long as justified by the relevant processing purposes and applicable legal obligations.

The Company implements appropriate technical and organizational measures to protect personal data, taking into account the nature of the processing and the associated risks.

Subject to the conditions established by the GDPR, data subjects may exercise their rights of access, rectification, erasure, restriction of processing, data portability, and objection. They may also withdraw any consent previously given, without affecting the lawfulness of processing carried out before such withdrawal.

For requests concerning personal data, interested parties may contact the Company at:

info [at] echelonbureau.gr

Data subjects also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Detailed information regarding processing purposes, lawful bases, recipients, possible international data transfers, retention periods, and data subject rights is provided in Echelon's separate Privacy Policy, available through the Website.

14. Cookies and Related Technologies

The Website may use cookies and other related technologies that store or access information on visitors' devices.

These technologies may support functions such as technical availability, security, the storage of visitor preferences, and, where applicable, statistical analysis of Website usage.

Technologies that are not strictly necessary for providing the service requested by the visitor are used only where the applicable legal requirements concerning information and consent have been satisfied.

Where a cookie preference management mechanism is available, visitors may select or modify their preferences through the available settings.

15. Website Availability and Technical Operation

Echelon makes reasonable efforts to maintain the smooth and secure operation of the Website.

However, access may be temporarily interrupted due to maintenance activities, technical upgrades, network malfunctions, problems affecting third-party providers, or other circumstances beyond the Company's reasonable control.

Echelon reserves the right to modify the Website's structure, appearance, and functionality, and to temporarily suspend access where necessary for maintenance or security purposes.

No guarantee is provided that the Website will operate continuously or without technical errors.

This provision does not limit any rights or claims that are mandatorily protected under applicable law.

16. Limitation of Liability

The information published on the Website is provided primarily for informational and presentational purposes.

By publishing information on the Website alone, Echelon does not assume contractual obligations toward visitors or make binding commitments to achieve specific results.

To the extent permitted by applicable law, the Company shall not be liable for losses arising solely from unreasonable reliance on general, non-binding information published on the Website or from circumstances falling outside its sphere of responsibility.

Any limitation of liability shall be interpreted and applied in accordance with applicable law.

Nothing in these Terms is intended to exclude or limit liability for willful misconduct, gross negligence, or any other circumstances in which such exclusion or limitation is prohibited by law.

Furthermore, these Terms do not restrict any mandatory consumer rights or other lawful claims available to visitors or third parties.

17. Amendments to the Terms of Use

Echelon reserves the right to revise these Terms of Use whenever necessary, particularly in response to changes in legislation, Website operations, or the information provided through the Website.

Any amendments will be published on the Website, together with an updated revision date.

The revised Terms shall apply to use of the Website from the date of their publication, unless otherwise specified.

Any amendments shall not retrospectively modify separate contractual agreements or affect accrued rights.

18. Governing Law and Dispute Resolution

These Terms of Use are governed by Greek law and the directly applicable provisions of European Union law.

In the event of any dispute concerning their interpretation or application, the parties may initially seek an amicable resolution by contacting the Company.

In the event of legal proceedings, jurisdiction shall be determined in accordance with the applicable legal provisions. Where a valid choice-of-court agreement is permitted, the courts of Athens, Greece, are agreed to have jurisdiction.

This provision does not restrict any mandatory jurisdictional rules or consumer protection rights established under applicable national and European Union law.

If any provision of these Terms is found to be invalid or unenforceable, such invalidity shall not affect the validity of the remaining provisions, provided they can continue to apply independently.

19. Contact Information

For questions, clarifications, or reports concerning these Terms of Use, please contact Echelon Content Bureau using its official contact details.